Choose one of our two locations!


Panhandle Presort Services
920 SW 9th Ave.
Amarillo, Texas 79101

For Sales - Michelle:

Main Number:

Name *
Phone *


For more information about the
closing of the Midland office,

Plains Presort Services
1418 Crickets Ave.
Lubbock, Texas 79401

For Sales - Katy Jo:

Main Number:

Name *
Phone *

Meet our Team!

Luke Austin - Vice President

Luke Austin

Luke is the Vice President and General Manager of PPS, and CEO of VariVerge, LLC. He received his BBA in Finance from Baylor University and his Masters in Accounting from the University of Virginia. Luke is married to his wife Meredith and has four children, Faith, Adelynn, Katherine, and Blake.  Luke enjoys spending time outdoors fishing, hunting, dirt bike trail riding, snow skiing and backpacking. Email contact:

James Austin - Vice President

James Austin

James is the Vice President and General Counsel of PPS and VariVerge, LLC.  He received his BBA in Finance and Masters in Business Administration from Baylor University as well as his Juris Doctorate from Southern Methodist University. Prior to joining PPS, James was a partner at Sprouse Shrader Smith, PLLC, where he focused on oil and gas law, commercial real estate, probate and other general business transactional work. James is married to his wife Lauren and together they have two children, Parker and Sydney. In his spare time, he enjoys playing golf, working outside, traveling and spending time with his family. Email contact:

Duane Williams - General Manager

Duane Williams

Duane Williams is the General Manager at Plains Presort Services, in Lubbock, Texas.  Duane has been a valuable part of the PPS team since 2005.  Duane is married to his wife Wendy and has three daughters, Lindsey, Anna and Elizabeth.  Duane has a BBA in Management from West Texas A&M University.  In his free time, Duane enjoys spending time with his family, hunting and working on his family ranch. Email contact:


Melody Westlake

Melody is the Accounting/HR Manager of PPS and VariVerge, LLC.  She has been a member of the PPS team since 2003. She received her BBA in Accounting from Baylor University and is a licensed CPA.  She is married to her husband, Ted, and they have two grown sons. In her free time, Melody enjoys reading, cooking and spending time with friends and family. Email contact:


Michelle Parsons

Michelle Parsons is the Sales Representative of PPS in Amarillo. She has over 25 years experience in the field of marketing and sales, with 20 of those in the Amarillo area. Michelle has a BS in Mass Communications from East Central University in Ada, OK. She is on the executive board for Meals on Wheels and is a member of AAF Amarillo. Michelle is married to Raymond, and they have two children, Gracen and McKenzie. She enjoys movies, TV, reading and the Dallas Cowboys. Email contact: Direct Number: 806-429-0336

Katy Jo McCasland - Sales Representative

Katy Jo McCasland

Katy Jo McCasland is the Sales Representative of PPS in Lubbock, TX. Her given nickname by her mother and friends is “Miss Brightside” because she is always positive and happy. She received her B.S. in Agricultural Communications from Texas Tech University. She is very involved with the community of Lubbock as a Lubbock Chamber Ambassador, member of the Association of Women in Communications, and Lubbock Women in Business. She enjoys spending time with friends and family, journaling, collecting antique teacups, traveling and volunteering at her church. HubSpot Certified. Email contact:  Direct Number: 806-486-1847


Norma Gutierrez

Norma is the Print/Mail Project Coordinator at PPS in Amarillo. She has 30 years Customer Service and Sales in the printing industry and has brought a wealth of print experience to PPS. While visiting relatives in Amarillo 11 years ago, Norma fell in love with the blue sky and the friendliness of the people here and moved here that next month. She enjoys hanging out with Alaina, her only granddaughter. She teaches her cooking and gardening, her favorite hobbies. Email contact:


Chris Arellano

Chris is the Print Room Manager at PPS/VariVerge in Amarillo. He has over 36 years printing experience. Chris has six children, Steve, Brittany, Ciara, Christopher, Madison and Maci and four beautiful grandchildren that are the joys of his life. He enjoys grilling, riding his Harley, and spending time with friends and family. Email contact: